Fighting a Price Increase What's your reaction when you receive a 7% price increase from a major supplier with no previous notice and it's effective immediately? When you pick up the phone to speak to that supplier, what's the first thing you would say? Many supply chain professionals would start their phone call by stating: "I have received your letter regarding the price increase. How can you justify 7%?" According to Robert Benedict of Benedict Negotiating Seminars, that is the wrong question to begin with. What is the right question? Read more about Fighting a Price Increase. |